- Deliveries made within 3-5 days of order confirmation
- All deliveries are only made within the Gauteng area
- 72-hour return policy for online orders
- Secure payment
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In order to be eligible for a return or Refund Lifestyle must be informed by the customer within 72 Hours of the delivery. This applies to all return or refund circumstances. If you are either unhappy with the product quality or believe Lifestyle has short-delivered we must be informed of such within the 72 hours.
To be eligible for a return, your item must be in the same condition that you received it; unused, and in its original packaging. You will also need the receipt or proof of purchase.
If you require a return, email anthony@lifestyle.co.za with the details of your return and images if possible. If your return is accepted, we will contact you to arrange collection. Online orders may also be retuned in-store but please ensure the above return guidelines are met. Items ordered online that are returned outside of the guidelines above will not be accepted.
If you have any queries you can always contact us for any return questions at anthony@lifestyle.co.za.
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will do our best to then evaluate the issue fairly and work together to come to a resolution.
Returns for reasons outside the Lifestyle Home Garden general terms of service and return policy, will incur additional costs. We reserve the right to reject these returns if they fall outside our stipulated terms.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. If you return your online order in-store, if accepted you will either be provided with a store credit note or a monetary refund based on your preference. Please remember it can take some time for your bank or credit card company to process and post the refund too. We will do our best to handle refunds, returns or exchanges as quickly and efficiently as possible.
Thank you for your understanding and support, we look forward to engaging with you again soon!
With a hearty amount of exquisite plants, garden and home décor, accessories, hardware and tools; our team of passionate experts, creatives and enthusiasts collaborate to create the kind of environment where you come to feed your soul. Because to inspire the creative, the garden guru, the newbie, the young enthusiast and the passionate home owner – that is our lifestyle. The kind of lifestyle that is created in an attempt to ultimately help you to create and choose your lifestyle.
With a hearty amount of exquisite plants, garden and home décor, accessories, hardware and tools; our team of passionate experts, creatives and enthusiasts collaborate to create the kind of environment where you come to feed your soul. Because to inspire the creative, the garden guru, the newbie, the young enthusiast and the passionate home owner – that is our lifestyle. The kind of lifestyle that is created in an attempt to ultimately help you to create and choose your lifestyle.
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